- All orders over $50 ship free (see restrictions below) and all orders shipped via “ship to store/ store pick up” do not incur shipping charges, excluding pond liners.
- Free Shipping on orders over $50 applies storewide excluding pond liners and other oversize items like large fake rocks and larger faux skimmer cover lids.
- Quoted ship times apply to order transit time from the time the order leaves PondMarket or the vendor. Most orders ship the same day or next day.
- Free shipping does not apply to orders shipping to Puerto Rico, Alaska, or Hawaii, sorry.
Please login into your account to track your order by click here.
Sometimes an item, order, or partial order, may be shipped directly from the manufacturer. If you do not receive your entire order, please check your email for multiple tracking numbers.
We strive to keep your shipping charges as low as possible!
We ship as fast as possible, so you can receive your order quickly.
Sometimes an item may be temporarily out of stock or on back order from the manufacturer. If this happens, you will be contacted via email to provide us with instructions as to how to proceed with the order.
We are NO longer shipping pond plants, we apologize for any inconvenience.
We ship most items UPS, oversize items will ship by truck, and small orders ship USPS. Please help us to get your order to you quickly by remembering that UPS cannot deliver to P.O. boxes.
We no longer ship to Canada.