Pond Product Questions

Laguna Aeration Kit PT-1630

Question: dear pondmarket like to order the laguna aeration kit pt-1630 but i would like to know if the air pump is okey left out in freezing temps in winter most air pumps ive read cannot be left out in open below 0 temperatures. thank you jacqueline sears customer Answer: The PT-1630 can be left…

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Is a Waterfall Filter the right Filter for my Pond?

Question: During the extremely cold temps my filter is busted. It was 7 years old. I’m inquiring about the waterfall filters since my waterfall is pitiful. I have about 1000 gallons, and my pump is still working. I don’t have a skimmer and am not smart enough to install one. I’m just an old lady.…

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UVC Filtration

Question: Good afternoon from Colorado: I have a small 600 gallon pond and waterfall . my pump runs at 2400 gph and I would like to know if your pt1500 pressure flo filter would work to help keep alge down? the out put line from my pump to the water falls is 1.25 inch where…

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Clean Up of Large Water Feature/Pond

Question: I am property management for a property that has a very large water feature. Over 1/2 acre 3 waterfalls, 7 large gould sewage pumps pushing the water. We shut it down each winter and spring cleanup is a large job. I am looking for help in cleaning that debris without damaging the membrane by…

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Microbe-Lift/Sludge Away

Question: I have a green sludge, left from using Barley pellets to kill algae. I understand that the Microbe-Lift/Sludge Away will digest the residue. Is it safe for my Koi? If not, can you recommend another product that will digest the organic residue? Answer: Microbe-Lift Sludge Away is safe for Koi and Goldfish if used…

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Winterization Kits

Question: I HAVE 1000 GAL POND WITH APPROX 50 SQ FT OF SURFACE ONE END IS 3FT DEEP AND TAPERS TO 2FT DEEP IN A FIGURE 8 DESIGN. I HAVE FIVE GOLD FISH AND WANT TO WINTERIZE THE POND. I NOTED YOU HAVE TWO KITS ON YOUR WEBB SITE. WILL EITHER KIT WORK. WE LIVE…

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Pump Care

Question: Hi, I know I am not supposed to haul the pump out by its’ power cord, but there is no other way to get it out of the pond. Any ideas on how to remedy this situation before I ruin my pump. Thank you, Carol Answer: Hi Carol, the easiest would be to tie…

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Shipping of Pond Plants – Timing

Question: When will plants be available for on-line purchase? Answer: Plants generally start shipping beginning to mid-May, depending on the weather. Plants ship only on Mondays and Tuesdays to make sure they are not left in a facility on hot days over a weekend.

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Matala Pond Vac II

Question: My pond is 3 feet deep. will this vacuum easily remove the debris and sludge from the bottom ? i’d hate to spend this kind of money on a vacuum and find out it did not do the job. Answer: Hello! The Matala II Pond Vac will easily remove sludge and small debris (large…

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